Program – The program is almost complete.  To date we do have workshops in all three streams Senior Management, I&R, and Data.  Topics and titles include Vulnerable Person’s Registry; Best practices in Community Collaboration; Customer Service in I&R; Generationally Speaking; Developing a Culture in your Organization; Are you ready to take disaster calls?; Best Practices in Data Quality; Handling Crisis Calls; Social Media in I&R.  These may change and some are not yet confirmed.

Bursaries – There are two bursary options with $15,000 available due by August 15 2013.  InformCanada is offering bursaries to members.   211Ontario Services Corp is offering bursaries to 211 Providers and their partners.  For more information about bursaries go to www.informcanada.ca/conference

Transportation – If you are flying check out www.westjet.com,  www.flyporter.com, and www.aircanada.ca.   For those of you close to the American border you may want to check out flying into Buffalo Airport.  Ground transportation is available through Niagara Airbus from Pearson, Billy Bishop; Hamilton; Buffalo and Niagara Falls NY.  Use the conference/Promo code 096 and book through www.niagaraairbus.com

Other transportation through Canada Coach; Via and Go.  Niagara is easily accessible to Southern Ontario by car.

Hotel – The host hotel is the beautiful Double Tree Fallsview Resort and Spa.  Just minutes away from the Falls, Fallsview Casino and Niagara’s many attractions.  To book your room on line please visit CCIRC 2013 Reservations  Rates are $99/night Sunday – Tuesday, $139 for Saturday

For general information about Niagara Falls visit http://www.niagarafallstourism.com/

Registration – Early bird registration ends Sept 6 2013. conference registration