Congrats to everyone at 211’s seven call centres on winning SQM’s Highest Customer Service in the Government Industry and Call Centre World Class Call Certification! Here are just a few nice things callers said about 211: They found more than...

Thank you to Claude Vanasse, Directrice générale, Centre d’information et de référence de la Capitale-Nationale et de la Chaudière-Appalaches(CIR) and her Conference team for hosting the CCIRC2012.  It was a great success! The workshops and key note speakers were relevant,...

bc211 has successfully launched iCarol, the new Information Management System. Way to go, bc211!   Visit bc211.ca The iCarol system makes Information & Referral more efficient! http://www.icarol.com From @bc211help

211 Nova Scotia will officially launch in February 2013 with the mission “to effectively connect people with appropriate information and services, enhance Canada’s social infrastructure and enable people to fully engage in their communities.”  For more information about 211 in...

211 Saskatchewan is currently under development. InSaskatchewan, the 211 service will be available province-wide, providing information and referral to every citizen regardless of location, culture, language or circumstance.  Whether one lives in an urban centre, a rural farming community or...

The Canadian Community Information and Referral Conference for 2012 is being held in Quebec this year.  For more information please visit CCIRC 2012

Taking place in Toronto on September 11 2012 is a session to better understand how settlement agencies are providing I&R.  It is an opportunity to connect with practitioners in the settlement sector with an interest in I&R and other I&R...