First published in 1973 and now in its 9th edition (9.0 officially released in July 2020), the AIRS Standards underpin and bind together every aspect of I&R and define the direction of all the products and services provided by AIRS. There are 27 Standards, which cover every facet of an I&R operation. The AIRS Standards and Quality Indicators for Professional Information and Referral  manual is available for free to everyone passionate about quality I&R.